Getting started
Do I need an account?
No. Gently works fully as a guest, with no account or payment. Sign in with Apple or Google only when you want your planner on another device.
Is there an Android or web version?
Not yet. Gently is iPhone only for now.
Gently Pro and billing
What is in Pro?
Up to ten tasks a day, subtasks on every task, unlimited AI planning with Sage, Spark every day, and Insight week by week and month by month. The free plan has four tasks a day and three Sage turns a day.
How much is it?
$12.99 a month, or $49.99 a year with a 7-day free trial on the yearly plan. Prices vary by country; the App Store shows the price for your region.
How do I cancel?
Open the iPhone Settings app, tap your name, then Subscriptions, and choose Gently. You keep Pro until the end of the period you have paid for.
How do I get a refund?
Payments are handled by Apple, so refunds are requested from Apple at reportaproblem.apple.com under the App Store terms. We cannot issue one ourselves.
I reinstalled or got a new phone and lost Pro.
Open the Get Pro screen and tap Restore purchases. Pro comes back with the same Apple ID.
Your data
Where is my data stored?
On your device and on our servers so it can sync between your devices. See the Privacy Policy for the details.
Does Gently use AI?
Yes. When you talk to Sage, your typed or spoken request is sent to OpenAI to be processed. Nothing is sent unless you ask Sage.
How do I delete my data?
In the app, Settings > Privacy & Data > Delete Local Data clears this device. Settings > Account > Delete Account removes the account and everything tied to it, and cannot be undone.
Reminders and alarms
Reminders are not arriving.
Check that notifications are allowed for Gently in iPhone Settings, and that Focus mode is not silencing them.
Alarms are not sounding.
Prominent alarms need the Alarms permission. Allow Alarms for Gently in iPhone Settings.